LATUX ONLINE SHIPPING POLICY

  • The online store of Latux Diamond Blade distributors clearly states the following: 
  • Orders above the $100 amount will receive free standard shipping (2-7days depending on state), Excludes any type of equipment.
  • Orders below the $100 amount will have to pay a $30 flat fee for shipping and handling costs. Excludes any type of equipment.
  • Shipping is always standard unless explicitly stated by customer that they need a different service, for more inquiries please contact +1-800-413-1427.

LATUX RETURN POLICY TERMS

  • Latux Diamond Blade distributors will accept returns in a 45 day time frame. Any application for return after this period of time will not be accepted under any terms or circumstances.
  • In order for a product to qualify for return, the product must still have “brand new” conditions. Items will also only be considered for returns when you either receive the wrong item, the item is damaged when received, or defects in engineering.
  • The time range stipulated to return an item is anywhere between 5 to 30 days depending on the item exclusivity. 
  • If a refund is made and accepted, the credit will be applied to your credit card between 7 to 10 business days.

Latux Limited warranty

Latux Diamond Blade Distributors warrants all of its diamond tools against possible defects in workmanship for one year from date of purchase. All laser welded blades and bits are warranted against segment loss due to weld failure. Determination of the applicability of warranty will be made after the product is inspected by our Warranty Claims Department. This warranty does not cover any product determined to have been used in a non-application accident or miscellaneously damaged resulting from operator abuse or misuse. In no event shall Latux Diamond Blade Distributor be liable for consequential or incidental damages arising out of failure of any product to operate properly. 

IN CASE OF DOUBTS OR FURTHER QUESTIONS PLEASE REACH OUT TO US AT 1-800-413-1427